Have you ever wondered what an Inventory Management system can do – find out here…

Search results for category: “CRM”

  • What does an Order and Inventory Management system do?

    Order and inventory management is the process that runs in the background from the time you place an order until it is received by the customer. It keeps track of customer orders and handles all the steps involved in fulfilling them. The process generally follows an accepted order: How does order and inventory management help...
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  • Digital Transformation today – challenges and obstacles

    Digital Transformation challenges and obstacles is the topic of our final instalment of our introduction to Digitisation. Links to parts one, two and three are available below. These cover what it means, what benefits are brought by digitisation and the four basic elements.  In this article we look at digital transformation challenges and obstacles and...
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  • Digital Transformation Today – launch your digitalisation

    This is the third article in our series breaking down the elements required for successful digitalisation. In the last two articles we have looked at what Digital Transformation means, its operational benefits and key elements. Click the links below for more insight into these. Today, let’s discover how Goldstar can help you launch your business’...
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  • Why Zoho Desk is the king of integrated customer support

    We, at Goldstar, know customer support is paramount when it comes to building trust, confidence and retention with our clients. Nothing comes close for boosting reputation, word of mouth marketing, and of course, making sure your customers are happy with your service at every step. There are plenty of systems on the market that help...
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  • The rules of data – Required Fields

    Over the past few months, I have been writing a blog series about how you can keep your data clean and usable. This month, things will be a little different. I wont be writing about implementing new processes and using more tools to improve data quality. Instead, I will focus on required fields the importance...
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  • Removing Fields from CRM

    Removing Fields from CRM Zoho is making a significant change to the way that Zoho CRM and Zoho Analytics talk to each other. This change means that in the future, we will all need to be more careful when removing fields from the CRM. To explain the change Zoho is making, and how it will...
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  • The rules of data – Don’t duplicate!

    Intro  An essential part of any system is the data. It doesn’t matter what app you use, processes you follow, or automations you build, if your data is bad the system won’t work. So the first thing we need to address then is what is ‘Bad Data’? At its most straightforward bad data is anything...
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  • What is a CRM and how can it help your business?

    Let’s start at the beginning. A CRM is designed to hold the information about several contacts you have within the business. Think of your contacts within your phone, this is similar to a CRM as you might have the birthday, email or other information saved against that contact. The result of this enables you can...
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