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Zoho CRM

Anyone can install a CRM. It’s what happens next that counts…

From professional and legal services to manufacturing, IT and many more, we enable a wide range of organisations to put best-in-class CRM to work. Here’s how we stand out:

Understanding your business situation – We work with you to learn your business inside out so we can tailor the CRM to your needs. You’ll be working with professionals who truly understand data, process and business.

A fully integrated offering – We don’t just install CRMs. By offering parallel expertise in business intelligence and resource planning, we can deliver a complete environment that meets your specific needs and enables better decision making – right across your organisation. And when it comes to data, wherever you want to go, we’ll take you.

Excellence in implementation – You’re in safe hands. From data cleansing through to initial configuration and beyond, we’ll ensure you have the right process mapped throughout your CRM to have a single view of the lead, customer or supplier. We’ll advise you on the best automation solution and are always looking at more inventive ways to do things more simply and easily.

Outstanding customer support – We believe there’s no such thing as a “silly question”. Too often, we hear of business owners tooled up with all-singing, all-dancing CRM apps who simply aren’t getting the most out of them. With full support and training geared to the abilities of end-users, we’ll ensure that you always get the most out of your tech.

Ready to sell smarter, faster, better? Speak to Goldstar today.

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Deeper insights. Smoother communications. Stronger relationships. Clinch the deals that matter with Zoho

We know what best-in-class CRM should be doing. More important, we see the difference it makes when it’s put to work by real people. People like these…

The sales rep who needs the full picture on a prospect before reaching out

The marketing manager seeking to build compelling, personalised messages

The finance chief who’s keen to do more with less

The business owner looking for reliable sales revenue forecasting

Our reason for partnering with this market leading cloud platform is simple. It’s because for you (and your people on the ground) Zoho CRM offers A Brighter Way to Work.

It’s also because More Data along with Shiny New Tech should never should never ever be the end goal. What you want is the ability to reach out to prospects at exactly the right time, across the right channel and with the right approach. And what you really want is to sell smarter, better, faster. This is the Zoho CRM promise.

As a Zoho Advanced Partner, we see that promise at work. For your business, it’s our job to make it a reality.

Why Zoho CRM?

More than 20 million global users (and counting). Numbers aren’t everything. But these kind of figures should start to illustrate the reach and reputation of this platform. From market-leading uptime performance, through to a stance on data privacy and protection that exceeds industry standards, with Zoho you’re in safe hands.

All your channels – all in one place. Get email alerts from deals and contacts that are most relevant to you (including email read/received notifications). Reply instantly, add follow-ups and make notes. Synchronise and manage all social media profiles and conversations and chime in with live chat. Includes single-click telephone dialling. Do all of this without leaving the CRM platform to get the full context on every communication.

Zia A.I.: All your questions, answered – instantly. Introducing Zoho’s standout feature: a conversational AI assistant that has all the answers, even when you’re on the move. From a detailed breakdown of this month’s new leads to a contact number for a prospect, ask Zia and get precisely the info you need. Chat with Zia via your mobile app or from the bottom of your screen. Use Zia to place an order or change a status. Drawing on all your data and driven by AI, Zia can even be taught to perform tasks based on company-specific terminology for a truly customised user experience.

Reporting that shines a light. Track the metrics that really matter with 40 standard reports – plus the ability to create your own from scratch. Create compelling visualisations, use drag & drop to organise and share in an instant. Create customised dashboards to monitor key activity stats for truly insightful decision making.

Automation: time to focus on what’s really important: Slash your to-do lists by putting Zoho’s automation to work. For the likes of routine follow-ups, Zoho triggers actions when conditions (pre-specified by you) are met.

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