At Goldstar, we have partnered with Skore to help bring our customers the best service.
In business, time is money! When carrying out tasks, if you follow a process, this will ensure that employees time is cost effective, therefore making better use of their day.
This also enables the business to operate more efficiently as everyone will be operating in the same way.
There are programmes you can use to help map out these processes, at Goldstar IT we use Skore.
Skore is a purpose built workshop tool which has been designed to capture business processes in engaging collaborative workshops. Post-it notes and whiteboards are a thing of the past, Skore can be updated and amended as you go.
How Skore Helps Us
Using Skore at Goldstar IT has made a huge difference to our way of working. We started with a team workshop and mapped out our own internal processes which we all now follow.
We are now using Skore to carry out all our discovery workshops. It has made our discovery sessions run smoother and reduced our workload tenfold as we can pull all the information we need directly from Skore.
Training From Skore
The training delivered from the Skore team was very professional. They trained us on how to use the product and have also provided continued support to us with our own customer discovery meetings.
When we at Goldstar IT map out a process for our customers, they can then be passed onto Skore to use, update and can even be used for ISO.
Interested in working with Skore? Then why not get in contact with us and see if we can help your business or contact Skore directly!