Working with Skore
At Goldstar, we have partnered with Skore to help bring our customers the best service.
In business, time is money! When carrying out tasks, if you follow a process, this will ensure that employees time is cost effective, therefore making better use of their day.
This also enables the business to operate more efficiently as everyone will be operating in the same way.
There are programmes you can use to help map out these processes, at Goldstar IT we use Skore.
What is Skore?
Skore is a cloud-based process mapping and improvement software designed to help businesses improve their operations and increase efficiency. The software is particularly useful for teams and organisations that need to collaborate on process improvement initiatives, as it provides a visual and intuitive way to map out processes and identify areas for improvement.
Skore’s interface is simple and user-friendly, making it easy for anyone to create process maps and collaborate with team members. It also allows users to document processes and capture data in real time, providing valuable insights into how a process is performing and where improvements can be made.
In addition to its process mapping and improvement features, Skore also offers tools for risk management, compliance, and governance. These features help businesses ensure that their processes are in compliance with regulations and standards, and that they are minimizing risk and maximizing efficiency.
How Skore Helps Us
Using Skore at Goldstar IT has made a huge difference to our way of working. We started with a team workshop and mapped out our own internal processes which we all now follow.
Our customers have found our Skore-based workshops are both engaging and collaborative and it is far easier to capture their business processes. Post-it notes and whiteboards are a thing of the past, Skore can be updated and amended as you go.
We are now using Skore to carry out all our discovery workshops. It has made our discovery sessions run smoother and reduced our workload tenfold as we can pull all the information we need directly from Skore.
Training From Skore
The training delivered from the Skore team was very professional. They trained us on how to use the product and have also provided continued support to us with our own customer discovery meetings.
When we at Goldstar IT map out a process for our customers, they can then be passed onto Skore to use, update and can even be used for ISO.
Overall, Skore is a powerful tool for businesses of all sizes that want to streamline their operations, increase efficiency, and stay compliant with regulations and standards. Interested in working with Skore? Then why not get in contact with us and see if we can help your business or contact Skore directly!