Resources

A customer contacts you by phone, then emails you and later sends you a WhatsApp to ask a quick question. Does this sound familiar? Great Customer ...

We believe that within the IT world there are far too many acronyms and ERP is no exception. ERP was created to help describe a number of parts of a ...

In the realm of CRM implementations, even big companies like Hershey, Blackberry and British Airways have faced disastrous consequences. As an SMB, ...

Investing in a Customer Relationship Management (CRM) system is a strategic decision for businesses of all sizes. However, understanding what ...

As a Sussex based company and home to many of our employees, Goldstar IT Consultancy recognises Sussex Day. It is a great opportunity to celebrate the ...

Zia has taken a significant leap forward with a new Zia OpenAI integration with Zoho Desk, revolutionising ticket management and enhancing the overall ...

As businesses continue to evolve and adapt to the digital landscape, Customer Relationship Management (CRM) software plays a pivotal role in ...

Zoho Analytics has been equipped with advanced AI capabilities for quite some time. These capabilities include automated report and dashboard ...

As we enter the second quarter of the year, we want to ensure that we inform you about the recent enhancements we have made to Zoho Books. Last month, ...

Following on from last week’s news that Zoho Writer has a ChatGPT interface, we’re thrilled to share that the beta version of the ...

We are thrilled to share that Zoho Analytics has once again been recognised as a Niche Player in the 2023 Gartner Magic Quadrant for Analytics and ...

Zoho have just released a new set of features that will enhance the BI and analytics journey for Zoho Analytics users. Their goal has always been to ...