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Jun 7, 2023
by Goldstar IT
8
min read
Avoiding CRM failures: Lessons from history
In the realm of CRM implementations, even big companies like Hershey, Blackberry and British Airways have faced disastrous consequences. As an SMB, ...
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Jun 5, 2023
by Goldstar IT
4
min read
What should your business look for when investing in a CRM solution?
Investing in a Customer Relationship Management (CRM) system is a strategic decision for businesses of all sizes. However, understanding what ...
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Jun 1, 2023
by Goldstar IT
4
min read
We’re proud to celebrate Sussex Day!
As a Sussex based company and home to many of our employees, Goldstar IT Consultancy recognises Sussex Day. It is a great opportunity to celebrate the ...
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May 24, 2023
by Goldstar IT
3
min read
Zia’s new OpenAI integration with Zoho Desk
Zia has taken a significant leap forward with a new Zia OpenAI integration with Zoho Desk, revolutionising ticket management and enhancing the overall ...
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May 18, 2023
by Goldstar IT
5
min read
Zoho CRM vs. HubSpot: Choosing the Right CRM in 2023
As businesses continue to evolve and adapt to the digital landscape, Customer Relationship Management (CRM) software plays a pivotal role in ...
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May 17, 2023
by Goldstar IT
4
min read
ChatGPT integration enhances Zoho Analytics functionality
Zoho Analytics has been equipped with advanced AI capabilities for quite some time. These capabilities include automated report and dashboard ...
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May 15, 2023
by Goldstar IT
2
min read
Zoho Books update May 2023
As we enter the second quarter of the year, we want to ensure that we inform you about the recent enhancements we have made to Zoho Books. Last month, ...
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May 11, 2023
by Goldstar IT
3
min read
Zoho CRM embraces Open AI integration for Zia
Following on from last week’s news that Zoho Writer has a ChatGPT interface, we’re thrilled to share that the beta version of the ...
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May 9, 2023
by Goldstar IT
4
min read
Zoho Analytics in the Gartner Magic Quadrant 2023!
We are thrilled to share that Zoho Analytics has once again been recognised as a Niche Player in the 2023 Gartner Magic Quadrant for Analytics and ...
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May 4, 2023
by Goldstar IT
5
min read
Zoho Analytics update May 2023
Zoho have just released a new set of features that will enhance the BI and analytics journey for Zoho Analytics users. Their goal has always been to ...
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May 2, 2023
by Goldstar IT
2
min read
Announcing a change to how null values in formulas are computed in Zoho CRM
We are announcing a Zoho change to how null values in formulas are computed in Zoho CRM. As you are aware, the formula field offers versatile ...
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Apr 26, 2023
by Goldstar IT
3
min read
5 reasons to embrace Zoho Writer’s new ChatGPT extension
Zoho’s AI capabilities have expanded even more with the launch of Zoho Writer’s new ChatGPT extension. Since ChatGPT made generative AI ...
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