Helping you understand software terms in plain English!

An API is a set of protocols and tools that allows different software applications to communicate and share data. Goldstar uses APIs to integrate Zoho applications with other systems, enabling seamless data flow and enhancing functionality.

API Integration connects different software systems to work together, enhancing functionality and data flow. Goldstar’s expertise in API integration, especially within the Zoho ecosystem, enables seamless communication between various business applications.

An Application, often referred to as an app, is a software program designed to perform specific tasks or functions for the user, ranging from business operations and productivity to entertainment and communication. Applications can be web-based, mobile, or desktop software. Goldstar IT Consultancy specializes in developing, customizing, and integrating business applications within the Zoho ecosystem, ensuring they align with your unique business requirements and enhance overall efficiency.

Authentication is the process of verifying a user’s identity before granting access to a system or application. Goldstar implements secure authentication methods, such as Single Sign-On (SSO) and Multi-Factor Authentication (MFA), across Zoho applications to protect your business data.

A bounce occurs when an email cannot be delivered to the recipient’s inbox and is returned to the sender. Goldstar helps optimise email campaigns in Zoho Campaigns to reduce bounce rates and improve deliverability.
Learn more about Bounces, here >>>

Cache is temporary storage that saves frequently accessed data for faster retrieval.

CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) is a security measure used to prevent automated bots from accessing websites or forms. Goldstar integrates CAPTCHA into publicly accessible web forms and applications to protect against spam and unauthorised access.

Cloud Computing is the delivery of computing services, including servers, storage, databases, networking, software, and analytics, over the internet (the cloud). Goldstar helps businesses leverage cloud-based solutions, such as Zoho’s suite of applications, to increase flexibility, reduce costs, and scale operations effectively.

Cloud Solutions refer to services and applications that are hosted and accessed over the internet, providing scalability, flexibility, and cost savings.

CRM software helps businesses manage customer interactions, sales, and support in one platform. Goldstar configures and customises Zoho CRM to optimise sales processes, improve customer relationships, and drive business growth.

Custom Application Development involves creating tailored software solutions that address specific business needs. Goldstar’s team of Zoho developers builds custom apps within Zoho Creator and other Zoho platforms to meet unique requirements.

A Dashboard is a visual display of key metrics, data, and performance indicators, presented in an easy-to-understand format. It provides real-time insights into business operations, enabling quick decision-making. Goldstar uses tools like Zoho Analytics to design custom dashboards that consolidate data from various sources, giving businesses a comprehensive view of their performance and helping them track goals, monitor trends, and make informed decisions.

DHCP is a network protocol that automatically assigns IP addresses to devices on a network, simplifying the management of network configurations.

DNS is a system that translates human-readable domain names (e.g., example.com) into IP addresses that computers use to identify each other on the network.

ERP software integrates core business processes, such as finance, HR, and supply chain, into a single system to improve efficiency and decision-making. Goldstar implements Zoho ERP solutions to help businesses streamline operations and gain real-time insights.

A field is a single data entry point within a database or form, used to store specific information such as names, email addresses, or phone numbers.

A filter is a tool that allows users to sort, search, or display data based on specific criteria.

Generative AI refers to artificial intelligence models that can create new content, such as text, images, or code, based on patterns learned from existing data.

IMAP is a protocol used by email clients to retrieve messages from a mail server, allowing users to access and manage their emails across multiple devices.

An IP address is a unique numerical identifier assigned to each device connected to a network, enabling communication between devices.

Low-code development platforms, like Zoho Creator, allow users to build applications with minimal hand-coding, using a visual interface. Goldstar utilises low-code platforms to quickly develop custom solutions tailored to unique business needs.

MFA adds an extra layer of security by requiring users to verify their identity through two or more methods before accessing a system. Goldstar implements MFA across Zoho applications to protect business data from unauthorized access.

SaaS is a software delivery model where applications are hosted online and accessed via subscription, eliminating the need for on-premises infrastructure. Goldstar specialises in deploying SaaS solutions like Zoho, helping businesses optimise their operations with cloud-based software.

Software Development involves creating custom software solutions. Goldstar excels in developing tailored software and integrating Zoho with other platforms for enhanced business functionality.

System Integration involves connecting different software systems to work together as a cohesive unit. Goldstar integrates Zoho applications with other business tools, enabling unified data management and streamlined workflows.

TCP/IP is a set of communication protocols that govern how data is transmitted over the internet and within networks. It ensures reliable data exchange between devices.

Two-Factor Authentication adds an extra layer of security by requiring users to provide two forms of verification, such as a password and a one-time code, before accessing an account.

The UI is the part of the software that users interact with, including buttons, menus, and screens. Goldstar focuses on creating intuitive UIs in Zoho applications to ensure ease of use and enhance user experience.

Workflow automation software automates repetitive tasks and processes, reducing manual effort and increasing efficiency. Goldstar helps businesses implement workflow automation within Zoho applications, streamlining operations and eliminating bottlenecks.