Blog - Goldstar IT

Business Systems to improve productivity

My uncle trained as a metal fabricator in the 1960s. I bet you didn’t expect that opener for an article written by a Digital Transformation consultancy, but it has more relevance than you might realise. Let’s look at what fundamental principle was driven into every apprentice then and why it is as important to your...

Monday May 9, 2022,
by, Rod Funnell

Digital Transformation Today – launch your digitalisation

This is the third article in our series breaking down the elements required for successful digitalisation. In the last two articles we have looked at what Digital Transformation means, its operational benefits and key elements. Click the links below for more insight into these. Today, let’s discover how Goldstar can help you launch your business’...

Thursday April 28, 2022,
by, Paul Goldsmith

Top 10 company pivots you might not know about

When a company pivots it makes a business shift in a new direction. It is a key strategic move, and as the name suggests, represents a dramatic change in focus of at least one aspect of the company. If a company successfully pivots it might mean its first focus will be forgotten forever. This...

Wednesday April 13, 2022,
by, Rod Funnell

Digital Transformation Today – the four elements required

Our first post in this series was focused on setting the Digital Transformation scene, now we turn our attention to the four key elements of change required for success. In future posts Goldstar will look at how these elements come together achieving digitisation, whatever the size or maturity of your business. Part One | ...

Wednesday April 6, 2022,
by, Paul Goldsmith

What can I do now Google Analytics is being switched off?

On March 17th 2022, Google confirmed what we had all been expecting – changes to Analytics, but no one had anticipated they would announce they are switching off Universal Analytics on 1st July 2023. Many businesses had been waiting to decide if they would commit to Google Analytics 4 (GA4), but this certainly will force...

Monday March 28, 2022,
by, goldstarit

Digital Transformation today – What is needed for success?

Welcome to the first in a series of articles looking at Digital Transformation. Over the next few posts Goldstar will give you an insight in to Digital Transformation (or Digitisation) and what businesses need to think about when they approach it. Before we get into the nuts and bolts of successful Digitisation let’s look at...

Thursday March 24, 2022,
by, Paul Goldsmith

Why Zoho Desk is the king of integrated customer support

We, at Goldstar, know customer service is paramount when it comes to building trust, confidence and retention with our clients. Nothing comes close for boosting reputation, word of mouth marketing, and of course, making sure your customers are happy with your service at every step. There are plenty of systems on the market that help...

Wednesday January 5, 2022,
by, goldstarit

Should You Migrate Your Data, or Start with a Clean Slate?

Data migration is part and parcel of system design and is common practice when moving to new technology. It can also be a difficult, lengthy process that requires careful planning, preparation, and execution. Many companies are choosing to start from scratch when implementing new systems. In this article I will explore some of the reasons...

Thursday August 5, 2021,
by, Paul Goldsmith

Is your technology supporting you, or holding you back?

If you could start again with your systems and processes and design them from scratch, using all the knowledge you’ve gained since they were first implemented, what would be different? Exploring this question is a key component of finding the combination of technology that will deliver the efficiencies and reporting you, and your business, need....

Tuesday August 3, 2021,
by, Paul Goldsmith

It’s not broken? You can still fix it!

There’s a saying: ‘If it ain’t broke, don’t fix it.’ But what about when it’s not broken, but it’s also not ideal? I had a conversation recently with one of our clients that could be summed up as follows: ‘My operations aren’t broken, but I know they can be improved.’ Let me give you a...

Friday July 16, 2021,
by, Paul Goldsmith