Industry: Energy Technology, Human Resources

Visuna Ltd

In 2023, Visuna, a leading recruitment company in energy and technology sectors, transitioned from SAGE 50 to a Zoho Books-based accounting solution. However, this shift came with challenges. After the initial implementation, they discovered discrepancies in their financial reports, particularly with the opening balances that had been carried over from SAGE Line50. These inaccuracies prevented Visuna from fully trusting their reports in Zoho Books, forcing them to rely on both SAGE and Zoho figures to piece together accurate financials.

That’s when Visuna turned to Goldstar IT for help. With Vicki’s expertise in Zoho Books and deep knowledge of business accounting, the root cause was quickly identified—incorrect opening balances from the data import. Goldstar IT stepped in to correct these balances across Visuna’s four companies based across Saudi Arabia, America, UK, and Australia.

Services Provided

  • SAGE to Zoho Books Transition

Zoho Apps

  • Zoho Books
  • Zoho Analytics
  • Zoho CRM

Project Highlights

Data Accuracy & Trust
Restoring Financial Confidence
Goldstar IT corrected the inaccurate opening balances that were skewing Visuna’s financial reports. This allowed Visuna to rely fully on Zoho Books for accurate and trustworthy financial data, eliminating their dependence on SAGE Line50 reports and manual data reconciliation.
Tailored Problem-Solving
Precision Fix, Minimal Disruption
Understanding the need for business continuity, Goldstar IT provided a “fix and forget” solution. By meticulously reconciling discrepancies without disrupting day-to-day operations, Visuna was able to continue their business activities smoothly while benefiting from the corrections.
Expert Consultation
Beyond a Quick Fix
Goldstar IT’s financial expertise didn’t just stop at fixing the immediate issue. By comparing SAGE 50 and Zoho Books data, adjusting the entries, and providing ongoing support, Goldstar IT ensured Visuna could use Zoho Books with confidence moving forward, empowering them for future growth.

The Objective

Visuna’s primary goal was to address discrepancies in their financial data after transitioning from SAGE to Zoho Books. The issues with opening balances were skewing critical financial reports, causing mistrust in the data.

To fully leverage the capabilities of Zoho Books and streamline their financial processes, Visuna’s main objectives were to:

  • Correct Financial Data: Eliminate the errors caused by incorrect opening balances to ensure that financial reports like the Trial Balance, Balance Sheet, and Profit & Loss were accurate and trustworthy across their global companies based in Saudi Arabia, America, UK, and Australia.
  • Restore Confidence in Reporting: Visuna needed to be able to run vendor and customer balance summaries without referencing SAGE Line50 reports. Trust in the financial data was key to making informed business decisions going forward.
  • Minimise Disruption: As an active global business, Visuna required a solution that would correct their financials without impacting ongoing operations or creating additional downtime.

Goldstar IT’s task was to resolve these issues while ensuring that Visuna could use Zoho Books’ full reporting functionality with confidence moving forward.

The Solution

Goldstar IT devised a focused plan to resolve the issues in Visuna’s Zoho Books system, prioritizing accuracy and minimal disruption to their ongoing operations. The steps included:

  • Identifying the Core Issue: Goldstar IT worked closely with Visuna’s financial controller to analyse the data discrepancies. By accessing SAGE data and comparing it to the Zoho Books balances, they pinpointed that the opening balances were the source of the issue.
  • Correcting Financial Data: Goldstar IT removed the problematic opening balances and adjusted the financial entries for the company entities, ensuring that the Trial Balance, Balance Sheet, Profit & Loss, and other key reports reflected accurate data.
  • Reconciliation and Validation: After adjusting the entries, Goldstar IT reconciled the full trial balance to ensure the opening balances were fully aligned witht he correct data.
  • Minimising Impact: Understanding Visuna’s need for uninterrupted operations, Goldstar IT carried out these adjustments with minimal impact on their day-to-day business activities, ensuring a “fix and forget” approach that allowed Visuna to continue without disruption.

Through this solution, Visuna was able to regain full trust in their financial reports, allowing them to move forward confidently with Zoho Books as their primary financial management tool.

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Donna Smiles, Group Financial Controller, Visuna Ltd

The Outcome

With Goldstar IT’s support in resolving the Zoho Books discrepancies, Visuna achieved several significant benefits:

  • Restored Trust in Financial Data: By correcting the opening balances and ensuring accurate reconciliations, Visuna can now rely on the financial reports generated by Zoho Books, eliminating the need to cross-reference SAGE 50 data. This has restored confidence in their financial reporting across all four companies.
  • Improved Reporting Accuracy: The ability to generate precise reports like the Trial Balance, Balance Sheet, Profit & Loss, and customer/vendor balance summaries has empowered Visuna to make informed business decisions with complete trust in their numbers.
  • Minimal Business Disruption: Goldstar IT’s “fix and forget” approach allowed Visuna to correct their financial data without causing disruption to their ongoing operations, ensuring the business continued as usual throughout the process.

Overall, Goldstar IT’s expertise enabled Visuna to fully utilise Zoho Books, streamlining their accounting processes and providing a solid foundation for future growth.


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