In an era of Digital Transformation we know streamlining your business operations is huge key to success. Imagine a world where your customer relationship management effortlessly integrates with your productivity suite, creating a harmonious environment for enhanced productivity and efficient workflows. When you integrate Zoho CRM with Microsoft 365 you bring this vision to life,...

In today’s rapidly evolving business landscape, the demand for meaningful information has become more critical than ever before. This need has been further amplified in a digital era where data reigns supreme. Many organisations find themselves submerged in vast datasets, often lacking an efficient way to navigate this sea of information. However, the introduction of...

In today’s data-centric world, the ability to deliver and consume insights effectively is paramount for businesses. A Business Dashboard, when well-crafted, serve as the central hub for data insights, offering both a quick overview and detailed analysis of essential metrics, trends, and actionable information. This article outlines five essential practices for building an informative analytics...

Welcome to our comprehensive resource page that brings together all the cutting-edge AI technologies employed by Zoho, the leading provider of business software solutions. At Goldstar, we believe in harnessing the power of artificial intelligence to empower businesses with intelligent, data-driven insights and streamlined processes. This page serves as a centralised hub, showcasing the diverse...

In today’s dynamic business landscape, the ability to spot trends and leverage data-driven insights is crucial for the success of any SMB. Whether you’re an owner or operator, investing in a robust business analytics solution like Zoho Analytics can be a game-changer for unlocking the true potential of your data. In this article, we will...

We believe that within the IT world there are far too many acronyms and ERP is no exception. ERP was created to help describe a number of parts of a system that can help you plan the resources within your business. Goldstar – Delivering enterprise quality software These can be very complex however we’ve devised...

The answers are out there. We give you the business intelligence tools to help you find them…  For keeping an eye on customer expectations, spotting opportunities, identifying vulnerabilities and preparing for new challenges, the data that exists within your organisation is your most valuable asset. It can deliver the insight you need –- providing you...

Zia has taken a significant leap forward with a new Zia OpenAI integration with Zoho Desk, revolutionising ticket management and enhancing the overall agent experience. With this powerful integration, Zoho Desk is now equipped to deliver superior performance, efficiency, and customer satisfaction. The fusion of Zia’s intelligent capabilities and OpenAI’s cutting-edge technology empowers agents with...

Zoho Analytics has been equipped with advanced AI capabilities for quite some time. These capabilities include automated report and dashboard generation, auto-modelling, forecasting, automated insight generation, and natural language querying. Today, we are taking these AI capabilities to the next level by incorporating the cutting-edge generative AI technology that has taken the world by storm...

Following on from last week’s news that Zoho Writer has a ChatGPT interface, we’re thrilled to share that the beta version of the integration between Zia and OpenAI for Zoho CRM is now available! With this integration, Zia’s AI capabilities are augmented by the powerful generative AI technology of OpenAI. Let’s take a look at...

We are thrilled to share that Zoho Analytics has once again been recognised as a Niche Player in the 2023 Gartner Magic Quadrant for Analytics and Business Intelligence Platforms. This achievement is especially notable given the highly competitive nature of the market. It underscores Zoho Analytics’ standing among the top 20 global players in BI....

Zoho’s AI capabilities have expanded even more with the launch of Zoho Writer’s new ChatGPT extension. Since ChatGPT made generative AI accessible to everyone, Zoho have received numerous requests to integrate it with Zoho Writer. ChatGPT are an industrious sort and keen to fulfil users’ demands. So, they rolled up our sleeves and started working....